The current pandemic, fuelling a “go digital” wave, has seen the emergence of a new breed of companies that facilitate payments by consumers to retailers. Consumers – hampered by a combination of government restrictions and an unwillingness to venture outside – have been empowered to make, and stay-up-to-date with, payments. However, e-biller services can expose businesses and their users to potentially serious information security and business  continuity risks.


Questions that should be asked by on-line consumers – and must be answered by service providers – include:


COVID-19’s impact requires a fundamental re-think of a range of critical operations. Contact our market-leading IT consulting team for more information on our services for e-billers.

Srikant Ranganathan
Senior Director
Sagar Rao
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