Our vision is to lead the market through reputation and results. Our consultants are vertical market specialists who manage our clients’ recruitment and other human capital services from start to finish. We understand your business and are committed to providing unparalleled quality and service.

Our services

Our dedicated and experienced consultants offer unsurpassed expertise in people-focused services. We provide a wide range of tailored solutions for people-management tasks, including executive search, performance management and training needs analysis.

We are determined to provide a quality of service second to none; we deal with people by giving them the respect they deserve, and we act as ambassadors at all times on our clients’ behalf. We offer clients a fresh, confidential, ethical and passionate approach to what is a highly complex, at times stressful, and critically important people-management role.
 
Executive search
We are a leading executive recruitment and selection provider, offering a wide range of recruitment solutions across the Middle East. To ensure timely and successful executive recruitment, we utilise our in-depth market knowledge to identify suitable candidates.

Having placed numerous candidates since inception, we know the Middle East market and - more importantly - we know people. Our basic philosophy is a belief in people’s. Working according to this philosophy, we always strive to connect the right calibre of person with the right job.

We coordinate closely with our clients throughout the executive search process, and survey client satisfaction to evaluate our performance and results.

Pre-employment background & reference checks
We conduct legally obtainable pre-employment background checks for new employees, including:

  • Credit – financial
  • Education verification
  • Employment verification
  • Professional reputation
  • Date of birth verification

Employment contracts
We review and develop employment contracts and offer letters based on Bahrain’s labour law and customary practices for executive positions.

Personal records & documents
We maintain and manage personnel files and documents as required by Bahrain’s labour law and the Social Insurance Organisation (SIO) law.

Relocation & mobilisation services
We can coordinate travel, arrange meet and assist and accommodation for new recruits or potential candidates, and inform clients on all immigration, Ministry of Labour & Labour Market Regulatory Authority (LMRA) formalities that need to be fulfilled.

Job analyses & job descriptions
We prepare job descriptions and job specifications for all positions by understanding their roles, responsibilities and competencies. This includes evaluating the relative worth of the jobs and properly classifying job positions.

Psychometric assessments
Our  psychometric tests help underpin career plans, succession plans, training and development, and selection and placement. 

Employee relations
We can develop, implement, and maintain employee recognition programmes and employee suggestion programmes.

Human resources manuals & staff handbooks
We document policies and procedures to effectively and efficiently manage the human resource function.

We develop staff handbooks based on the clients’ human resources manuals, highlighting the HR policies and procedures that determine the terms and conditions of employment. These handbooks serve as a "ready reckoner" for managers and staff, providing clear guidelines on personnel matters.

Recruitment & selection handbooks
We develop handbooks that guide line managers on interviewing techniques and selection methods to promote the selection of the right person for the right job.

Succession planning
We develop succession and career plans for employees based on the competencies required for selected positions, identifying employees with potential and highlighting the skills they need to develop for future responsibilities.
 
Performance management review systems (PMRS)
A PMRS is a two-way structured communication framework which helps assess and improve employee performance. Employees know what is expected from them. Heads of functions and managers provide regular feedback to employees and identify training and development needs and areas for improvement.

Training needs analyses
We help clients identify their training needs and skills gaps in existing employees to boost optimal performance. We assess employees’ individual training needs based on personal profiles, job requirements, performance appraisals and business objectives to develop a dynamic training and development strategy.

Skills gap analyses
We analyse skills gaps to identify employees who may not match regulators’ requirements by analysing educational and professional qualifications, competencies and experience, as well as local leading practice. This helps clients to develop appropriate development programmes for their employees, empowering them to acquire or enhance capabilities to perform current roles effectively and efficiently, potentially increasing the productivity of the overall organization.

Employee & customer satisfaction surveys
Employee satisfaction surveys are tools used to assess employees’ expectations and satisfaction levels and to better understand their attitudes, opinions, motivations, and perceptions. This can be key because employees tend to act on the basis of their perceptions.

We develop employee satisfaction surveys and suggest follow up actions which significantly impact employee morale and performance, helping to maintain a loyal workforce, improve performance and increase employee retention.In today’s increasingly competitive business environment, it is important to understand customers’ satisfaction, expectations, impressions - as well as the other important factors that determine a company's success.

We help measure customer satisfaction, how successfully your organisation has met expectations and identify improvement areas,

Compensation benchmarks
We benchmark compensation for similar jobs across sectors in similar businesses.

Our people

The key source of our strength is our people. Our team is committed to quality client service, providing timely and accurate responses and solutions to any given scenario.

Contact us
If you have any enquiries about Human capital solutions please contact us and we will be pleased to discuss your business needs.

 

 

 

 

 

 

Our corporate brochure

Arpita Mhatre

Director

arpita.mhatre@keypoint.com

+973 1720 6830



Mona Ahmed

Manager

mona.ahmed@keypoint.com

+973 1720 6831